Introduction:  Oracle's C2M, a comprehensive utility product, offers a complete solution for utility systems, streamlining customer care, service order, metering, and billing processes. This essay discusses the challenges faced during…

What, why, and how Distributed Energy Resources Management systems are the future of the Utility industry. What is DERMS? Distributed energy resource management systems (DERMS) have emerged as a critical…

We live in an era where answers must be available in an instant! Consider a scenario where a customer's critical time is spent on interacting with different customer support agents…

Email marketing is one of the major tools used by businesses to reach potential customers. In fact, educational and promotional email communications can be the approach to convert leads into…

Consider a scenario where your organization has sent out a Mail to a customer but it somehow went undelivered 🙁 Such an experience might not only create cracks in the…

There is nothing denying the fact that our dependency on energy, gas, water and waste management is at its peak. Energy and Utility Industry is going through a phase of…

As per reports close to 75 percent of US households have smart meters installed in their homes. The numbers are all set to increase in the coming years due to…

Smart meter penetration in the United States (USA) is gaining momentum at a significant pace, with leading electric utilities leading the smart metering race. As per reports, close to 115…

Core element in the AMI (Advanced Metering Infrastructure) is Smart Meters which is instrumental in providing a range of customer-centric features. With Smart meters, customers now have instant access to…

Fold 1 Worldwide smart meter (electricity, gas, and water) shipments surpassed 132 million in 2018 Smart meter installations to exceed 200 million by 2024. Estimated growth at 7 percent CAGR…

Like other sectors, the Energy & Utilities (E&U) sector is also witnessing challenges and one of the ways to address the challenges is ‘showing non-resistance to change’. The changes are…

It is commonly said ‘Only thing that is constant in life is change’ and the adage also applies to the utility industry that is witnessing a change at an unprecedented…

Leveraging gamification in the Utlity Industry Technology will encourage the use of Smart Meters and Energy Savings to look beyond Covid-19 crisis.

People all around India have raised concerns over the exorbitant electricity bills that they received in July. Can rapid digitalization across the Utlities Sector curtail this grave situation? Let us…

Motivating Employees In The Post COVID-19 World The entire world is grappling with the fear of COVID-19 pandemic that has impacted lives & businesses alike. The pandemic is also a…

Leadership in the time of COVID-19 Things were going as per the plan a few weeks back and each one of us was doing pre-planning for the coming quarters. Hell…

Insights into Enterprise Service Bus (ESB) In today’s world where big data analytics is prevalent in enterprise applications, heterogeneous integration of applications, business services, databases, etc. can be extremely challenging.…

The complexity of an application grows multi-fold if it consists of a large number of modules. With the growing number of modules, you also have to ensure that there is…

India is on a cusp of a major digital revolution. As per a report by Nielsen and the Internet and Mobile Association of India (IAMAI), there are close to 451…

TekGeminus … OnWards and UpWards There is a famous quote ‘The only thing that is constant is change’. The principles of this saying can be applied to any aspect that…