July 4, 2024
Go Beyond CX Simplification: Click, Fix, Done: Simplified Customer Service with Self-Service Portal
The case study explores how Tekgeminus' self-service portal, powered by Salesforce, simplified customer service for…
July 4, 2024
Go Beyond Communication: Cutting-edge integrations deliver a seamless omni-channel experience.
Learn how Tekgeminus' cutting-edge integrations delivered a seamless omni-channel experience for a utility company, unifying…
July 4, 2024
Go Beyond Single channels: Utility integrates IVR, mobile & web for an omni-channel experience.
Tekgeminus' multi-channel integration project unified IVR, mobile, and web channels for an electric utility company,…
