Insights

Thoughts That Shape Tomorrow’s Technology

Blogs

Blogs
November 29, 2023

Salesforce Release Management Strategy

Salesforce offers two ways application updates can be distributed: Major Release A major release denotes a Managed - Released Managed-released package. During these releases, the major and minor numbers of…
Blogs
November 24, 2023

Enhancing B2C Digital Marketing with Oracle Responsys

Introduction: Oracle Responsys is a powerful cloud-based system designed for Business-to-Consumer (B2C) digital marketing. It enables personalized and targeted marketing campaigns by leveraging customer data from various sources. This essay…
Blogs
August 17, 2023

Overcoming Challenges and Achieving Success in Upgrading to Oracle’s C2M

Introduction:  Oracle's C2M, a comprehensive utility product, offers a complete solution for utility systems, streamlining customer care, service order, metering, and billing processes. This essay discusses the challenges faced during…
Blogs
June 23, 2023

DERMs – The way forward.

What, why, and how Distributed Energy Resources Management systems are the future of the Utility industry. What is DERMS? Distributed energy resource management systems (DERMS) have emerged as a critical…
Blogs
January 18, 2023

Role of Chatbots in Smart Utilities

We live in an era where answers must be available in an instant! Consider a scenario where a customer's critical time is spent on interacting with different customer support agents…
Blogs
January 18, 2023

Introduction to ‘Oracle Responsys’ Email Marketing Solution

Email marketing is one of the major tools used by businesses to reach potential customers. In fact, educational and promotional email communications can be the approach to convert leads into…
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Success Stories

Success Stories
November 13, 2019

Customer Care & Billing Systems – Application Development

For a leading Utility in the US, we played the lead role in developing and implementing
Success Stories
November 13, 2019

Automated Metering Infrastructure (AMI)

We have in-depth experience in providing system integration services in the Metering area.
Success Stories
November 13, 2019

Cogeneration/Community Solar Programs

We recently performed system integration, application development,

Case Studies

CasestudyTechnology Training
October 16, 2019

CORBA SNMP Training

CORBA SNMP Training A Case Study on Technology Training delivery for interfaces development Operational Requirements Customer had multiple systems with SNMP and CORBA interfaces programmed in Perl and wanted to…
CasestudyTesting
October 16, 2019

OSS Integration

OSS Integration A Case Study on Integration of Fault Management for the whole PSTN across multi-vendor switching, transmission and access networks with interfaces to business reporting and trouble-ticketing CRM systems…
CasestudyData Migration
October 16, 2019

DHCP Data Migration – IP Address Management

DHCP Data Migration - IP Address Management A Case Study on DHCP Data Migration from MS-Windows to Solaris platform for turnkey delivery Operational Requirements Customer inducted an IP Address Management…

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