Salesforce offers two ways application updates can be distributed: Major Release A major release denotes a Managed - Released Managed-released package. During these releases, the major and minor numbers of…

Introduction: Oracle Responsys is a powerful cloud-based system designed for Business-to-Consumer (B2C) digital marketing. It enables personalized and targeted marketing campaigns by leveraging customer data from various sources. This essay…

Introduction:  Oracle's C2M, a comprehensive utility product, offers a complete solution for utility systems, streamlining customer care, service order, metering, and billing processes. This essay discusses the challenges faced during…

What, why, and how Distributed Energy Resources Management systems are the future of the Utility industry. What is DERMS? Distributed energy resource management systems (DERMS) have emerged as a critical…

We live in an era where answers must be available in an instant! Consider a scenario where a customer's critical time is spent on interacting with different customer support agents…

Email marketing is one of the major tools used by businesses to reach potential customers. In fact, educational and promotional email communications can be the approach to convert leads into…