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March 13, 2026

The “Big Bang” Migration is Dead: A New Approach to Utility Data. 

Introduction  For decades, utility CIOs have lived in fear of the "Data Migration" phase. It’s the graveyard of digital transformation projects—where timelines extend by months and budgets balloon by millions.…
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February 27, 2026

The Hybrid Utility: Why Customer Experience and Billing Must Converge

Introduction For decades, the relationship between a utility and its customer was defined by a single, monthly event: the bill. As long as the lights stayed on and the bill was accurate, the relationship was…
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February 27, 2026

Building Intelligent Salesforce Platforms at Scale Architecture, Data, and AI in Practice

By Dhairya Shah – Vice President, Salesforce Practice  Enterprise CRM has entered a new era.  Salesforce is no longer just a system for tracking customer interactions. It has evolved into…
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February 17, 2026

AI-First Architecture: Designing Salesforce Solutions for Intelligent Decision-Making 

Most Salesforce implementations automate processes.  Few truly improve decisions.  That distinction defines the next era of enterprise architecture.  As organizations invest heavily in Salesforce platforms, artificial intelligence is no longer a…
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Blogs
November 24, 2025

AI Personalization in Salesforce for Utility Customer Service 

Utility customer service in MEA is evolving, driven by AI personalization within platforms like Salesforce. Gone are the days of one-size-fits-all interactions; today’s utilities must deliver tailored experiences to meet diverse…
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November 14, 2025

2025 Utility Trends: Balancing Clean Energy and Demand

In today's dynamic digital landscape, enterprises are increasingly leveraging the power of the cloud, often deploying workloads across multiple platforms like AWS, Azure, and GCP. While this multi-cloud strategy offers…
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Blogs
October 28, 2025

Transforming Utilities with AI – Efficiency. Sustainability. Intelligence.

The integration of renewable energy sources, growing customer expectations, aging infrastructure, and the need for operational efficiency have created a complex operating environment. Data science has emerged as a powerful…
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Blogs
April 18, 2025

Unlocking Cloud Cost Savings with tecops FinOps Solution: A Smarter Way to Manage Multi-Cloud Spend

In today's dynamic digital landscape, enterprises are increasingly leveraging the power of the cloud, often deploying workloads across multiple platforms like AWS, Azure, and GCP. While this multi-cloud strategy offers…
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Blogs
January 20, 2025

Harnessing Data Science to Revolutionize Electric Utilities: The Path to Intelligent Operations 

The integration of renewable energy sources, growing customer expectations, aging infrastructure, and the need for operational efficiency have created a complex operating environment. Data science has emerged as a powerful…
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Blogs
January 3, 2025

Tekgeminus 2024 : A Year of Innovation and Growth

This past year has been a period of significant growth and innovation for Tekgeminus. We've pushed the boundaries of technology, expanded our reach, and solidified our position as a leader…
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Blogs
May 17, 2024

India’s Green Fuel Revolution: Biogas Blending for Cleaner Transportation

India's Green Fuel Revolution: Biogas Blending for Cleaner Transportation Executive Summary: India's Interim Budget 2024-25 took a bold step towards cleaner transportation by mandating the phased blending of compressed biogas…
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Blogs
May 8, 2024

India’s Solar Revolution: Rooftop Powering Utilities and Opportunities

India's Solar Revolution: Rooftop Powering Utilities and Opportunities Executive Summary: India's Interim Budget 2024-25, unveiled on February 1st, 2024, by Finance Minister Nirmala Sitharaman, paints a bold future fueled by…
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April 30, 2024

India Sets Sail for Clean Energy: Unveiling the Power of Offshore Wind

India Sets Sail for Clean Energy: Unveiling the Power of Offshore Wind Executive Summary: India's Interim Budget 2024-25 lays a solid foundation for a brighter future, not just with words,…
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April 25, 2024

Building a Brighter Future: India’s Infrastructure Upgrade Revolution

Building a Brighter Future: India's Infrastructure Upgrade Revolution Executive Summary: India's Interim Budget 2024-25 lays a solid foundation for a brighter future, not just with words, but with bricks and…
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April 22, 2024

India’s Green Hydrogen Revolution: Fueling the Future with Clean Energy

India's Green Hydrogen Revolution: Fueling the Future with Clean Energy Executive Summary: The Interim Budget 2024-25 reaffirms India's commitment to a sustainable future by reemphasizing its focus on green hydrogen.…
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Blogs
January 19, 2024

Empowering Electric Utility Companies through Advanced Metering Infrastructure (AMI)

Bridging the Gap: Traditional Energy Monitoring vs. AMI Solutions for Energy Electrical Companies  The integration of Advanced Metering Infrastructure (AMI) in our recent project with an electricity utility client signifies…
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January 4, 2024

Maximizing Utility Efficiency and Sustainability with Advanced Metering Infrastructure (AMI)

The evolving landscape of energy management has seen a surge in demand for efficient, sustainable, and technologically advanced solutions. Among these innovations, Advanced Metering Infrastructure (AMI) stands as a cornerstone…
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December 31, 2023

Tekgeminus: A Year of Growth and Innovation in Oracle Energy & Water Solutions – 2023 Review

As the curtains fall on 2023, Tekgeminus stands proud, reflecting on a year filled with pivotal moments and significant strides in the world of Oracle Energy & Water solutions. This…
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Optimizing Field Service Mangement with OFS 1Blogs
December 12, 2023

Transform Your Field Service Management with Oracle Field Service: A Tekgeminus Guide

Introduction: The landscape of field service has undergone significant changes, and it's time to address a long-standing challenge that predates the pandemic. As field service tasks become more intricate, the…
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Blogs
November 29, 2023

Salesforce Release Management Strategy

Salesforce offers two ways application updates can be distributed: Major Release A major release denotes a Managed - Released Managed-released package. During these releases, the major and minor numbers of…
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Blogs
November 24, 2023

Enhancing B2C Digital Marketing with Oracle Responsys

Introduction: Oracle Responsys is a powerful cloud-based system designed for Business-to-Consumer (B2C) digital marketing. It enables personalized and targeted marketing campaigns by leveraging customer data from various sources. This essay…
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Overcoming Challenges and Achieving Success in Upgrading to Oracle's C2MBlogs
August 17, 2023

Overcoming Challenges and Achieving Success in Upgrading to Oracle’s C2M

Introduction:  Oracle's C2M, a comprehensive utility product, offers a complete solution for utility systems, streamlining customer care, service order, metering, and billing processes. This essay discusses the challenges faced during…
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DERMs – The way forward.Blogs
June 23, 2023

DERMs – The way forward.

What, why, and how Distributed Energy Resources Management systems are the future of the Utility industry. What is DERMS? Distributed energy resource management systems (DERMS) have emerged as a critical…
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Chatbots in Smart UtilitiesBlogs
January 18, 2023

Role of Chatbots in Smart Utilities

We live in an era where answers must be available in an instant! Consider a scenario where a customer's critical time is spent on interacting with different customer support agents…
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Introduction to ‘Oracle Responsys Email Marketing SolutionBlogs
January 18, 2023

Introduction to ‘Oracle Responsys’ Email Marketing Solution

Email marketing is one of the major tools used by businesses to reach potential customers. In fact, educational and promotional email communications can be the approach to convert leads into…
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Importance of USPS Address Verification in UtilitiesBlogs
January 18, 2023

Importance of USPS Address Verification in Utilities

Consider a scenario where your organization has sent out a Mail to a customer but it somehow went undelivered 🙁 Such an experience might not only create cracks in the…
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Leveraging RPA in the Utility domain3Blogs
January 16, 2023

Leveraging RPA in the Utility domain

There is nothing denying the fact that our dependency on energy, gas, water and waste management is at its peak. Energy and Utility Industry is going through a phase of…
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Paired Event Based Outage ManagementBlogs
January 16, 2023

How TekGeminus transformed Disaster Outage Management with Oracle’s Paired Device Event design

As per reports close to 75 percent of US households have smart meters installed in their homes. The numbers are all set to increase in the coming years due to…
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How 'Time of Day' from TekGeminus Helped Utility Consumers Save Energy?Blogs
January 16, 2023

How ‘Time of Day’ from TekGeminus Helped Utility Consumers Save Energy?

Smart meter penetration in the United States (USA) is gaining momentum at a significant pace, with leading electric utilities leading the smart metering race. As per reports, close to 115…
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Auto Reconnect in smart metersBlogs
January 16, 2023

How TekGeminus Helped A Utility Major Enhance Customer Service With ‘Auto Reconnect’ Functionality

Core element in the AMI (Advanced Metering Infrastructure) is Smart Meters which is instrumental in providing a range of customer-centric features. With Smart meters, customers now have instant access to…
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The Rise of Smart MetersBlogs
January 16, 2023

The Rise of Smart Meters

Fold 1 Worldwide smart meter (electricity, gas, and water) shipments surpassed 132 million in 2018 Smart meter installations to exceed 200 million by 2024. Estimated growth at 7 percent CAGR…
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Why the utilities industry is gearing up for the cloudBlogs
October 5, 2020

Why the Utilities industry is gearing up for the Cloud

Like other sectors, the Energy & Utilities (E&U) sector is also witnessing challenges and one of the ways to address the challenges is ‘showing non-resistance to change’. The changes are…
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Top trends shaping the Energy and Utilities (E&U) Sector in 2020Blogs
September 9, 2020

Top trends shaping the Energy and Utilities (E&U) Sector in 2020

It is commonly said ‘Only thing that is constant in life is change’ and the adage also applies to the utility industry that is witnessing a change at an unprecedented…
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Gamification in the Utility Industry, Tekgeminus BlogsBlogs
August 17, 2020

Gamification Techniques for the Utility Industry

Leveraging gamification in the Utlity Industry Technology will encourage the use of Smart Meters and Energy Savings to look beyond Covid-19 crisis.
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COVID-19 calls the Indian Utility Industry to adopt Smart MetersBlogs
July 25, 2020

COVID-19 calls the Indian Utility Industry to adopt Smart Meters

People all around India have raised concerns over the exorbitant electricity bills that they received in July. Can rapid digitalization across the Utlities Sector curtail this grave situation? Let us…
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Motivating Employees In The Post COVID-19 WorldBlogs
June 8, 2020

Motivating Employees In The Post COVID-19 World

Motivating Employees In The Post COVID-19 World The entire world is grappling with the fear of COVID-19 pandemic that has impacted lives & businesses alike. The pandemic is also a…
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Kalpesh DesaiBlogs
May 22, 2020

Leadership in the time of COVID-19

Things were going as per the plan a few weeks back and each one of us was doing pre-planning for the coming quarters. Hell broke loose with the Covid-19 pandemic…
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Insights into Enterprise Service Bus (ESB)Blogs
May 19, 2020

Insights into Enterprise Service Bus (ESB)

Insights into Enterprise Service Bus (ESB) In today’s world where big data analytics is prevalent in enterprise applications, heterogeneous integration of applications, business services, databases, etc. can be extremely challenging.…
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ASync Development – Using Angular and Redux 1Blogs
May 12, 2020

ASync Development – Using Angular and Redux

The complexity of an application grows multi-fold if it consists of a large number of modules. With the growing number of modules, you also have to ensure that there is…
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Smart Electricity Metering - Revolutionizing the Power Sector in IndiaBlogs
January 2, 2020

Smart Electricity Metering – Revolutionizing the Power Sector in India

India is on a cusp of a major digital revolution. As per a report by Nielsen and the Internet and Mobile Association of India (IAMAI), there are close to 451…
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TekGeminus OnWards and UpWardsBlogs
November 6, 2019

TekGeminus OnWards and UpWards

There is a famous quote ‘The only thing that is constant is change’. The principles of this saying can be applied to any aspect that you can think of, including…
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