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Blogs

Blogs
November 24, 2025

AI Personalization in Salesforce for Utility Customer Service 

Utility customer service in MEA is evolving, driven by AI personalization within platforms like Salesforce. Gone are the days of one-size-fits-all interactions; today’s utilities must deliver tailored experiences to meet diverse…
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Blogs
November 14, 2025

2025 Utility Trends: Balancing Clean Energy and Demand

In today's dynamic digital landscape, enterprises are increasingly leveraging the power of the cloud, often deploying workloads across multiple platforms like AWS, Azure, and GCP. While this multi-cloud strategy offers…
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Blogs
October 28, 2025

Transforming Utilities with AI – Efficiency. Sustainability. Intelligence.

The integration of renewable energy sources, growing customer expectations, aging infrastructure, and the need for operational efficiency have created a complex operating environment. Data science has emerged as a powerful…
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Blogs
April 18, 2025

Unlocking Cloud Cost Savings with tecops FinOps Solution: A Smarter Way to Manage Multi-Cloud Spend

In today's dynamic digital landscape, enterprises are increasingly leveraging the power of the cloud, often deploying workloads across multiple platforms like AWS, Azure, and GCP. While this multi-cloud strategy offers…
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Blogs
January 20, 2025

Harnessing Data Science to Revolutionize Electric Utilities: The Path to Intelligent Operations 

The integration of renewable energy sources, growing customer expectations, aging infrastructure, and the need for operational efficiency have created a complex operating environment. Data science has emerged as a powerful…
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Blogs
January 3, 2025

Tekgeminus 2024 : A Year of Innovation and Growth

This past year has been a period of significant growth and innovation for Tekgeminus. We've pushed the boundaries of technology, expanded our reach, and solidified our position as a leader…
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Success Stories

Go Beyond with TekgeminusOracle Utilities Applications
August 23, 2024

Go Beyond Outage Challenges: Transforming Utility Management with Smart Meters

In recent years, the adoption of smart meters has surged across the United States, with approximately 75% of households now equipped with these advanced devices.
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Go Beyond with TekgeminusOracle Utilities Applications
July 18, 2024

Go Beyond Outage Resilience: Tekgeminus Powers Through Outages 

Utilities often face challenges in accurately estimating outages and restoration times during major disasters and storms. Traditional outage management systems can struggle to handle the influx of data and customer…
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Go Beyond with TekgeminusSalesforce
July 4, 2024

Go Beyond Manual Processes: Salesforce AppExchange Empowers Efficient Customer Management for Utilities

This case study explores the use of Artificial Intelligence in Energy and Utilities domain. Considering the widespread adoption of Artificial Intelligence (AI) technologies, the Utility domain has several avenues where…
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Case Studies

Casestudy
August 23, 2024

Beyond Field Activities: Transforming Smart Meter Rollouts with Salesforce Field Service Solutions

Beyond Field Activities: Transforming Smart Meter Rollouts with Salesforce Field Service Solutions Executive Summary: A leading utility company faced significant challenges in managing its smart meter rollout initiatives. Inefficient scheduling,…
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CasestudyTechnology Training
February 21, 2024

Beyond Paperwork: Streamlining Customer Onboarding in Energy & Utilities

Beyond Paperwork: Streamlining Customer Onboarding in Energy & Utilities Executive Summary: This case study explores the implementation of a revolutionary customer onboarding platform for Utility businesses, tackling the industry-wide challenge…
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CasestudyTechnology Training
February 9, 2024

Beyond Charging Stations: Tekgeminus’ Case Study on Fostering a Comprehensive EV Ecosystem

Beyond Charging Stations: Tekgeminus’ Case Study on Fostering a Comprehensive EV Ecosystem Executive Summary: This case study explores the implementation of the Tekgeminus EV Charger Program for a large Electric…
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