Go Beyond Efficiency: C2M empowers gas utilities with cutting-edge features.

C2M GAS IMPLEMENTATION 

Tekgeminus partnered with a leading gas utility company to implement Oracle’s latest utility solution – Customer to Meter (C2M). C2M empowers gas utilities with cutting-edge features (Trusted by 500,000 customers). These features deliver tangible benefits for both utilities and their gas consumers.This comprehensive platform streamlines customer care, service orders, metering, and billing processes, offering a one-stop shop for traditional gas utilities. 

Empowering Customers, Enhancing Operations 

Tekgeminus‘ expertise in C2M unlocked a range of benefits for the utility company:

• Senior Customer Focus: A dedicated Senior Customer Discount portal simplifies program enrollment and management for eligible customers. 
• Streamlined Severance: A customized lifecycle automates severance notifications, ensuring timely communication via email or letter. 
• Flexibility and Control: File-based updates empower customers to opt-in or out of notification preferences with ease. 
• Grant Management Efficiency: Tekgeminus implemented a seamless process for returning unused grant funds to the relevant government agency. 
• Data-Driven Insights: The Power Curve search portal and integrated REST APIs provide valuable data for informed decision-making. 
• Effortless Integration: C2M integrates seamlessly with various external applications for smooth data flow. 

• Core Platform: Oracle Utilities Customer to Meter (C2M)
• API Enhancements: REST wrappers for extended C2M functionality
• Process Automation: Groovy and C2M configuration tools
• Database Development: Oracle SQL Developer
• Cloud Infrastructure: Oracle Cloud Infrastructure (OCI)
• Integration Middleware: SOA (Service-Oriented Architecture)
• Data Analytics: Oracle Analytics Cloud (OAC)
• Performance Testing: JMeter
• Test Automation: Cypress and OUTA
• Project Management: Jira for issue tracking and management
• Knowledge Management: Confluence for documentation
• Deployment Management: Mycelium Software EDMS, Jenkins
• Version Control: SVN
• Additional Tools: Postman, SOAP UI for comprehensive testing

Collaboration for Exceptional Outcomes 

Tekgeminus‘ collaborative approach ensured a smooth C2M implementation for the utility company. By understanding their specific needs, Tekgeminus tailored the platform, resulting in improved customer experience, streamlined operations, and enhanced data-driven decision-making. This successful C2M implementation empowers the utility company to deliver exceptional service in the ever-evolving gas utility landscape.