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Enhancing Customer-Centric Energy & Utility Operation
June 17 | 9:30 am – 10:30 am PST
Here’s a quick rundown of the key points you might have missed:
- Company Introduction: We kicked things off with a brief introduction to our company and the value we bring to the Energy & Utility sector.
- Customer Onboarding Challenges: We dove into a real-world customer onboarding case study, highlighting the common challenges faced by Energy & Utility companies during this process.
- Solution Walkthrough: We walked you through a sample reference design. This design showcased how our solution can streamline your customer onboarding process.
- Live Demo: We provided a live demo of the customer onboarding case study. This included our custom-built solution specifically focusing on billing and payments functionalities.
- Pre-packaged Solutions: Finally, we wrapped up by introducing our pre-packaged service offerings. These solutions are designed to get you started quickly and efficiently with our customer-centric approach to Energy & Utility operations.
The Speakers
Mr. Bharath Reddy
Enterprise Solution Architect,
Tekgeminus
Mr. Vara Imandi
Partner Success Leader,
Salesforce
Mr. Sudeep Bakshi
Senior Solution Architect,
Tekgeminus
Key Takeaways:
- Revolutionize Outage Management: Learn how real-time data integration can help you respond faster to outages.
- Break Free from Silos: Discover the power of composable applications for streamlined operations with a flexible, API-driven approach.
- Tackle Additional Challenges: Explore how MuleSoft integration combats meter reading inefficiencies and empowers field technicians.
- Enhance Customer Satisfaction: Discover how integration can lead to happier and more loyal customers.
- Boost Efficiency & Reduce Costs: Learn how to streamline operations and save money.