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Enhancing Customer-Centric Energy & Utility Operation

June 17 | 9:30 am 10:30 am PST

Here’s a quick rundown of the key points you might have missed:

  • Company Introduction: We kicked things off with a brief introduction to our company and the value we bring to the Energy & Utility sector.
  • Customer Onboarding Challenges:  We dove into a real-world customer onboarding case study, highlighting the common challenges faced by Energy & Utility companies during this process.
  • Solution Walkthrough:  We walked you through a sample reference design. This design showcased how our solution can streamline your customer onboarding process.
  • Live Demo: We provided a live demo of the customer onboarding case study. This included our custom-built solution specifically focusing on billing and payments functionalities.
  • Pre-packaged Solutions:  Finally, we wrapped up by introducing our pre-packaged service offerings. These solutions are designed to get you started quickly and efficiently with our customer-centric approach to Energy & Utility operations.

The Speakers

Enterprise Solution Architect,
Tekgeminus

Partner Success Leader,
Salesforce

Senior Solution Architect,
Tekgeminus

Key Takeaways:

  • Revolutionize Outage Management:  Learn how real-time data integration can help you respond faster to outages.
  • Break Free from Silos: Discover the power of composable applications for streamlined operations with a flexible, API-driven approach.
  • Tackle Additional Challenges: Explore how MuleSoft integration combats meter reading inefficiencies and empowers field technicians.
  • Enhance Customer Satisfaction: Discover how integration can lead to happier and more loyal customers.
  • Boost Efficiency & Reduce Costs: Learn how to streamline operations and save money.