Composable Customer-centric Transformation with Salesforce and MuleSoft

Description:

Here are some of the highlights of the webinar you might have missed:

• Brief about our company.
• Understanding the challenges faced in a customer onboarding case study.
• Walkthrough of a sample reference design from a solution perspective.
• A quick peek at a demo of the customer onboarding case study from the Salesforce Energy & Utilities Cloud view and our custom-built solution on the Salesforce Experience Cloud on Billing and payments.
• Our array of prepackaged offers to get you a quick start with our services.

For those who couldn’t attend live, or want to revisit the content:.

You can access the recording of the webinar with the button below.

The Speakers

Key Takeaways:

Customer-Centric Approach:

Understand the critical touchpoints in the utility customer lifecycle and address pain points such as broken experiences, delayed notifications, and manual processes.

Composable Transformation:

Explore the power of seamless integration, proactive real-time notifications, and streamlined automation to enhance customer interactions

Reference Architecture:

Gain insights into building a connected Energy & Utility enterprise, backed by a robust framework.