Tekgeminus - One Simplifier For Multiple Tech

Enhancing Customer-Centric Energy & Utility Operation
2024-06-17 09:30 - 10:30 (America/Denver)
Here’s a quick rundown of the key points you might have missed:

Company Introduction: We kicked things off with a brief introduction to our company and the value we bring to the Energy & Utility sector.

Customer Onboarding Challenges: We dove into a real-world customer onboarding case study, highlighting the common challenges faced by Energy & Utility companies during this process.

Solution Walkthrough: We walked you through a sample reference design. This design showcased how our solution can streamline your customer onboarding process.

Live Demo: We provided a live demo of the customer onboarding case study. This included our custom-built solution specifically focusing on billing and payments functionalities.

Pre-packaged Solutions: Finally, we wrapped up by introducing our pre-packaged service offerings. These solutions are designed to get you started quickly and efficiently with our customer-centric approach to Energy & Utility operations.

The Speakers

Mr. Bharath Reddy

Enterprise Solution Architect,Tekgeminus

Mr. Vara Imandi

Partner Success Leader, Salesforce

Mr. Sudeep Bakshi

Senior Solution Architect, Tekgeminus

Key Takeaways:

Revolutionize Outage Management: Learn how real-time data integration can help you respond faster to outages.

Break Free from Silos: Discover the power of composable applications for streamlined operations with a flexible, API-driven approach.

Tackle Additional Challenges: Explore how MuleSoft integration combats meter reading inefficiencies and empowers field technicians.

Enhance Customer Satisfaction: Discover how integration can lead to happier and more loyal customers.

Boost Efficiency & Reduce Costs: Learn how to streamline operations and save money.

Composable Customer-centric Transformation with Salesforce and MuleSoft
2024-04-09 16:30 (Asia/Kolkata)
Description:

Here are some of the highlights of the webinar you might have missed:

Brief about our company.

Understanding the challenges faced in a customer onboarding case study.

Walkthrough of a sample reference design from a solution perspective.

A quick peek at a demo of the customer onboarding case study from the Salesforce Energy & Utilities Cloud view and our custom-built solution on the Salesforce Experience Cloud on Billing and payments.

Our array of prepackaged offers to get you a quick start with our services.

For those who couldn’t attend live, or want to revisit the content:.

You can access the recording of the webinar with the button below.

The Speakers

Key Takeaways:

Customer-Centric Approach:

Understand the critical touchpoints in the utility customer lifecycle and address pain points such as broken experiences, delayed notifications, and manual processes.

Composable Transformation:

Explore the power of seamless integration, proactive real-time notifications, and streamlined automation to enhance customer interactions

Reference Architecture:

Gain insights into building a connected Energy & Utility enterprise, backed by a robust framework.
